Hactl pioneers logistics in training accreditation


Hong Kong Air Cargo Terminals Limited (Hactl) – Hong Kong’s largest independent air cargo handler – has become the first cargo terminal and logistics corporation to have its training courses receive accreditation under the Hong Kong Qualifications Framework (HKQF).

The four courses which are now recognised under HKQF are Hactl’s Certificate in Special and Temperature Controlled Cargo Handling For Supervisors (QF Level 3); its Certificate in Dangerous Goods Awareness Training For Handlers (QF Level 2); its Certificate in Conflict Resolution (QF Level 3); and its Certificate in Service Excellence (QF Level 3). The accreditations are valid for two years and are subject to re-accreditation.

HKQF was launched in 2008 by the HKSAR Government, covering qualifications in the academic, vocational, professional, and continuing education sectors. It aims to promote lifelong learning to enhance Hong Kong’s workforce’s quality, professionalism and competitiveness. QF qualifications are quality-assured and rated against defined standards.

To ensure courses are suited to the needs of different industries, Industry Training Advisory Committees – comprising employers, employees, professional bodies and regulatory bodies of the relevant industries – draw up competency standards covering each industry’s key functional areas.

To achieve QF recognition for its courses, Hactl underwent Initial Evaluation to verify its capacity and resources to run the courses sustainably. Each course was then evaluated to determine whether its planning and management, syllabuses, delivery arrangements and assessment methods could achieve its claimed objectives and learning outcomes. The entire process took around one year and was complicated by the need for Hactl to adjust the original programme’s syllabuses to meet QF’s competency standards.

Says Steve Lai, General Manager of Qualifications Framework Secretariat: “It is a great pleasure to welcome Hactl as a new QF-recognised training provider. Providing quality-assured QF-recognised training to colleagues will definitely enhance the professionalism of Hactl’s workforce and the air cargo industry at large in the long run.”

Adds Hactl Chief Executive Wilson Kwong: “Although we have been following the standards of IATA and the Hong Kong Civil Aviation Department for many years, the Specification of Competency Standards, which we applied in designing these courses, has been drawn up by members of the local logistics industry – so it better meets our business needs. In addition, two of our QF-accredited courses include soft skills training, providing a more comprehensive education for our employees.

“Overall, QF accreditation should help to standardise local industry competencies and lead to improved standards, enhancing Hong Kong’s image in the logistics sector. Wider adoption of QF courses will also make it easier to evaluate the competency level of candidates when recruiting, which will be of great benefit to Hactl and the air cargo industry.”

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Ryan is the Digital Marketing and Content Creation Manager for Trade and Logistics Siam Ltd. He provides a creative flair to the team and his resourcefulness helps to bring an imaginative improvement to both literary archetypes and online content production. A writer by day and a rider by night, when he's not composing the latest logistics news update or creating compelling copy for our clients, Ryan spends his free time travelling Thailand by motorbike.