Ground handler dnata Singapore has begun the implementation of Hermes Logistics Technologies (HLT)’s New Generation (NG) Ecosystem (Hermes NG) at Changi Airport.
Hermes NG will help to streamline workflows, provide greater transparency across the handling process, and improve data sharing for all sections of the supply chain.
Hermes NG data can be used with Artificial Intelligence and machine learning algorithms to help decision-making and optimize business and handling processes.
“The Hermes NG Ecosystem was developed with a best-in-class digital transformation agenda in mind for ground handling,” said Yuval Baruch, Chief Executive Officer, HLT. “Our cloud-based solutions not only support our customers to streamline their services, but the data we collect when matched with machine-learning algorithms also provides valuable insights on efficiencies, costs, and new services.”
“After the successful upgrade and seeing the benefits of the same system across our operations in Australia, we are excited to implement this technology in Singapore,” said Dirk Goovaerts, Regional Chief Executive Officer, Asia Pacific, dnata.
“The Hermes 5 technology allows for improved oversight on a local and global level, supports enhanced customer engagement and service excellence, elevating data sharing with all our stakeholders in the air cargo eco-system and provides enhanced transparency across the cargo handling process.”
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