Cargolux unveils brand new Customer Portal

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Cargolux

Cargolux Airlines has launched an online customer portal, offering access to a seamless and transparent quoting & booking tool. The portal builds on the functionalities developed for the API. The interface will enable customers to log on, request an instant spot quote according to personalized criteria, as well as have complete visibility of allocations, thereby allowing for the selection and booking of the best option.

The introduction of this portal is the latest step in Cargolux’s wide-ranging Sales digitalization. This transformation aims to enhance customers’ experience throughout their interaction with Cargolux. The online portal offers transaction options for all customer profiles, from international groups to local independent forwarders.

“With this new portal, Cargolux is moving closer to an omnichannel connectivity experience for customers. The portal offers tailored quoting and booking in a few clicks, and we are confident that our customers will highly appreciate this handy and timely solution”, says Mathieu Weber, VP of Digital Sales & Marketing.

Forwarders based in Europe interested in Cargolux’s services can easily apply for access through my.cargolux.com. Cargolux is looking forward to welcoming customers to this new portal and further expanding its digital sales offer in the future.

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Ryan is the Digital Marketing and Content Creation Manager for Trade and Logistics Siam Ltd. He provides a creative flair to the team and his resourcefulness helps to bring an imaginative improvement to both literary archetypes and online content production. A writer by day and a rider by night, when he's not composing the latest logistics news update or creating compelling copy for our clients, Ryan spends his free time travelling Thailand by motorbike.